Last Updated: October 27, 2026
Wasila (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our WhatsApp marketing and SMS marketing services.
By using our website or services, you acknowledge this policy.
We may collect the following information:
Contact details, including your name, email address, and phone number.
Business details, including company name and service requirements.
Information submitted through contact forms or service inquiries.
Campaign information and customer contact data supplied by clients for agreed services.
Technical information, such as browser type, device information, IP address, and website usage data, where applicable.
Please do not submit sensitive personal information unless it is necessary and we have an appropriate basis to process it.
We may use personal information to:
Respond to inquiries and service requests.
Provide and manage our marketing services.
Plan and coordinate messaging campaigns.
Communicate service updates and administrative information.
Process payments and manage invoices where applicable.
Maintain website security and prevent misuse.
Improve our website and services.
Meet legal and regulatory obligations.
We do not use information for purposes that are incompatible with the purposes described here without an appropriate legal basis.
Where clients provide contact data for campaigns, they are responsible for ensuring they have the necessary consent, permissions, or other lawful basis to use that data.
We process campaign data only as necessary to provide agreed services, comply with applicable requirements, and follow relevant messaging-platform policies.
We do not authorize unsolicited messaging, unlawful marketing, or the use of unlawfully obtained contact lists.
We may share relevant information with service providers that help us operate our website, deliver messaging services, process payments, or provide technical support.
Information may also be disclosed when required by law, to protect our legal rights, or in connection with a business transfer, subject to applicable requirements.
We do not sell personal information to third parties as a business practice.
Our website may use cookies and similar technologies to maintain functionality, understand website traffic, and improve user experience.
You can manage cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law.
We use reasonable technical and organizational measures to protect information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Depending on applicable law, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information.
You may also withdraw consent where processing relies on consent, subject to legal and contractual limitations.
To submit a privacy request, contact us using the details provided on our website.
Our website and services may link to or integrate with third-party platforms, including messaging providers and payment services. Their privacy practices are governed by their own policies.
We encourage you to review those policies before providing information directly to third parties.
Our services are intended for businesses and general audiences, not for the collection of children’s personal information without appropriate authorization. If you believe a child has provided personal information improperly, please contact us.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised update date.
For questions or requests relating to this Privacy Policy, contact Wasila using the email address listed on our Contact Us page.
