Last Updated: October 27, 2026
These Terms & Conditions govern your access to the Wasila website and use of our WhatsApp marketing and SMS marketing services.
By accessing our website or purchasing our services, you agree to these terms. If you do not agree, please discontinue use of our services.
Wasila provides messaging marketing services that may include campaign planning, promotional message preparation, audience organization, campaign coordination, and reporting, depending on the package or agreement.
The precise scope, pricing, deliverables, and timelines will be confirmed before work begins.
Clients agree to:
Provide accurate information and campaign instructions.
Ensure they have permission or another lawful basis to contact recipients.
Maintain appropriate records of consent where required.
Supply accurate contact information and lawful marketing content.
Honor unsubscribe requests and applicable do-not-contact requirements.
Comply with applicable laws and relevant messaging-platform policies.
Clients are responsible for the legality, accuracy, and appropriateness of the data and content they provide.
You may not use Wasila’s services to:
Send unsolicited or unlawful marketing messages.
Distribute fraudulent, deceptive, abusive, or misleading content.
Send spam or messages to unlawfully obtained contact lists.
Violate privacy, consumer protection, intellectual property, or other applicable laws.
Circumvent messaging-platform safeguards or restrictions.
Promote illegal products, services, or activities.
We reserve the right to suspend or refuse services where we reasonably believe they are being misused.
WhatsApp, mobile carriers, SMS gateways, and other third-party providers operate under their own rules, technical requirements, and service availability.
Wasila cannot guarantee uninterrupted third-party availability, acceptance of every message, or delivery to every recipient. Third-party charges may apply where disclosed or agreed.
Service prices, payment schedules, taxes, and any applicable third-party charges will be communicated before an order is confirmed.
Clients agree to pay the amounts due under the applicable service agreement. Any additional work or expenses outside the agreed scope may require separate approval.
We aim to deliver services professionally and in accordance with the agreed scope. However, we do not guarantee specific sales, leads, conversion rates, message delivery rates, or revenue outcomes.
Results may depend on audience quality, campaign content, recipient engagement, third-party systems, and factors outside our control.
Cancellation and refund requests are handled under our Refund Policy and any applicable service agreement. Nothing in these terms excludes rights that cannot legally be excluded.
Unless otherwise agreed in writing, each party retains ownership of its pre-existing intellectual property.
Clients are responsible for ensuring that materials they provide, including logos, images, text, and contact lists, may lawfully be used for the intended campaign.
Any ownership or licensing arrangements for campaign materials created by Wasila will be governed by the relevant service agreement.
Each party should protect confidential information received from the other party and use it only for legitimate purposes related to the services, subject to applicable law.
Our handling of personal information is explained in our Privacy Policy.
To the extent permitted by applicable law, Wasila will not be liable for indirect or consequential losses arising from third-party service interruptions, recipient behavior, or factors beyond our reasonable control.
Nothing in these terms excludes liability that cannot legally be excluded. Any additional limitation of liability must be interpreted in accordance with applicable law and any relevant service agreement.
We may suspend or terminate services if a client breaches these terms, fails to make required payments, or uses the services unlawfully.
Clients may request termination in accordance with their agreed service terms and our Refund Policy.
We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised update date.
These terms are subject to the applicable laws of the jurisdiction governing the relevant service agreement. Mandatory legal protections remain unaffected.
For questions about these Terms & Conditions, contact Wasila using the business contact details listed on our website.
